Is this a rental or will I own the signs?
This is a rental. Your Card Yard Magic display, including all letters, graphics, stakes and accessories, remains the property of Card Yard Magic.

How far in advance should I book?
Our most popular dates can fill quickly, especially weekends and during graduation and back-to-school seasons. We recommend booking as early as possible. Last-minute requests are accepted based on availability.

How long will my display stay in the yard?
Standard rentals are approximately 24 hours. Installation and removal times vary based on our route and schedule. Weekend rentals may follow an extended installation and pickup schedule.

What is your payment and cancellation policy?
Payment is required to confirm your booking and reserve your date. Because each display is prepared specifically for your celebration, cancellations and refund eligibility are subject to Card Yard Magic’s cancellation policy.

What happens if the signs are damaged or missing?

Customers are responsible for the Card Yard Magic display while it is installed at their property. Please do not move, remove or allow anyone to damage the signs. Charges may apply for damaged, missing or intentionally removed inventory.

Do I need to prepare my yard?
Yes. Please water your lawn for 15–30 minutes on the day of installation if the ground is dry or hard. Turn off sprinkler systems, pause lawn service, remove pet waste and make sure the installation area is accessible.

What happens if the weather is bad?
Safety comes first. Card Yard Magic may delay, modify, reschedule or cancel an installation when severe weather or unsafe conditions make setup inadvisable. This may include lightning, thunderstorms, heavy rain, snow, high winds or other hazardous conditions. If we cannot safely install your display, we will contact you regarding your available options.

Can I move, remove or adjust the signs myself?
No. Please contact Card Yard Magic if a sign needs attention. Do not move, remove, reposition or adjust any part of the display. This protects both the signs and your property.

What if a sign falls or moves?
Please contact us at 219-232-8140. We will determine the best way to address it. Please do not attempt to reinstall or reposition the sign yourself.

What is your rush-order policy?
Requests made within 48 hours of the requested installation date are considered rush requests and are accepted based on availability. Additional rush fees may apply.

What happens after I submit my booking request?
We will review your celebration details and availability, then follow up with your invoice and next steps. Submitting a request does not reserve your date. Your booking is confirmed once availability is verified and payment is received.